In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order.

Follow these steps to access the online account recovery form: In the Contact email address text box, enter a current email address where we can contact you, and then select Next. To make sure that we have the correct contact email, we’ll send a code to that address and ask you to enter it.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

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Using remote access, these experienced scammers can misrepresent normal system messages as signs of problems. Scammers might also initiate contact by displaying fake error messages on websites you visit, displaying support numbers and enticing you to call.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account.

Sign in so we can get you the right help and support. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised. Go to the Manage how I sign in page of your Microsoft account security dashboard at account.live.com/proofs/manage/additional.

Follow these steps to reset your Microsoft account password. Have something to say? Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.