Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

This article describes update KB3085597 for Microsoft Office 2010 that was released on October 13, 2015. This update has a prerequisite.

Improvements and fixes

Fixes the following issue:

Assume that you compare two documents that contain a table of contents in Microsoft Word 2010. Then, you save the compared document, and then close it. When you reopen the document, it doesn't match the comparison result as it was displayed before you saved it. Items may be missing, or deleted sections may still exist.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Restart informationYou may have to restart the computer after you install this update.

PrerequisiteTo apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.

More Information

This update contains the files that are listed in the following tables.

32-bit

kb2428677-x-none.msp file information

File name

File version

File size

Date

Time

Wwlibcxm.dll

14.0.7160.5000

19,035,712

15-Sep-2015

21:40


64-bit

kb2428677-x-none.msp file information

File name

File version

File size

Date

Time

Wwlibcxm.dll

14.0.7160.5000

24,524,864

15-Sep-2015

21:49


Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB3085597, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB3085597, and then select Uninstall.

Windows 7, Windows Vista and Windows XP

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Use one of the following procedures, depending on the operating system that you're running.

    • Windows 7 and Windows Vista

      1. Select View installed updates.

      2. In the list of updates, locate and select update KB3085597, and then select Uninstall.

    • Windows XP

      1. Select the Show updates check box.

      2. In the list of updates, locate and select update KB3085597, and then select Remove.


References

See the information about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×