"The profile for the user is a temporary profile" error when you install a MSI package in Windows

This article describes an issue that occurs after you install update 2918614 in Windows 8.1, Windows Server 2012 R2, Windows RT 8.1, Windows 8, Windows Server 2012, Windows RT, Windows 7, Windows Server 2008 R2, Windows Vista, or Windows Server 2008, or Windows Server 2003. You can resolve this issue by using the update in this article or work around the issue. Before you install this update, check out the Prerequisites section.

Symptoms

Assume that you install update 2918614 on a computer that is running Windows 8.1, Windows Server 2012 R2, Windows RT 8.1, Windows 8, Windows Server 2012, Windows RT, Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, or Windows Server 2003. When you try to install any MSI package that uses a mandatory or temporary user profile, the MSI package installation fails, and you receive an error message that resembles the following:
The profile for the user is a temporary profile.

When this issue occurs, the MSI log will contain an error message that resembles the following:
SECREPAIR: A general error running CryptAcquireContext / Crypt Provider not initialized. Error:-2146893813

Cause

This issue occurs because update 2918614 uses cryptographic keys and certificates for hashing the installation files together with the logged-in user profile. However, cryptographic keys and certificates cannot be used by mandatory or temporary user profiles. Therefore, when a user uses a mandatory or temporary user profile to install any MSI package, the MSI package installation fails and the error message returns.

How to obtain this update

To resolve this issue, we have released an update for these operating systems, and we also have released a hotfix for Windows 8.1, Windows Server 2012 R2, Windows RT 8.1, Windows 8, Windows Server 2012, Windows RT, Windows 7, Windows Server 2008 R2, Windows Vista, or Windows Server 2008.

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
All supported x86-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows 8 Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x86-based versions of Windows Server 2003Download Download the package now.
All supported x64-based versions of Windows Server 2003Download Download the package now.
All supported IA-64-based versions of Windows Server 2003Download Download the package now.
Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


Method 3: Hotfix Server

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Update or hotfix detail information

Prerequisites

To install this update or hotfix, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008. Or, install Service Pack 2 for Windows Server 2003.

Registry information

To apply this update or hotfix, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update or hotfix.

Update replacement information

This update replaces a previously released update 2918614.

Workaround

To work around this issue, use an administrator account to install MSI packages.

More Information

File information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Eigenschaften

Artikelnummer: 3000988 – Letzte Überarbeitung: 10.03.2015 – Revision: 1

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