When you try to print a document by using the Manual duplex feature in the Print dialog box in Microsoft Word, the document is not printed as expected. For example, the first page of the document is printed, or a blank page is printed.

Additionally, you receive the following message:

Please remove the printout of first side from tray and place it in the input bin. Then press OK to continue printing.If you place the printed page in the input bin of the printer, and then click OK, only a part of the document is printed. Additionally, the order is incorrect.

Symptoms

This problem occurs when the following conditions are true:

  • You select Book fold in the Multiple pages list of the Page Setup dialog box.

  • You click to select the Manual duplex check box in the Print dialog box.

  • You click to select the Front of the sheet check box under Options for Duplex Printing.

Cause

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Status

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