Permanently delete your entire OneDrive

Permanently erase all files from OneDrive in Windows (and stop them from coming back)

1. Stop OneDrive Sync

   1. Right-click the OneDrive cloud icon in the taskbar and select Settings.
   2. Select Accounts and then Unlink this PC.

2. Delete all files from your OneDrive cloud

   1. Once you have unlinked your computer, you can start to delete OneDrive cloud files.

      Caution

      Deleting the files online will keep them deleted.

   2. Sign in to onedrive.com and view My Files.

   3. Select the tick box at the top of the file list:
      

   4. Uncheck any shared folders and your personal vault.
      

   5. Select Delete from the controls at the top of the page.

   6. Select any shared folders and choose Remove shortcut.

   7. If you are completely sure you want to purge your entire OneDrive, open the OneDrive Recycle bin and select Empty Recycle bin. Select Yes to confirm.

      Tip

      It might be a good idea to wait a short time after deleting your OneDrive files before emptying your OneDrive recycle bin - just to make sure.

3. Remove the OneDrive folder on your Windows PC.

   1. Open File Explorer, right-click on your OneDrive folder and select Delete.

      Tip

      It might be a good idea to wait a short time after deleting your OneDrive folder before emptying your PC's recycle bin - just to make sure.

   2. Uninstall OneDrive by going to Settings > Apps > OneDrive > Uninstall.

Permanently erase all files from OneDrive in Mac (and stop them from coming back)

1. Stop your computer from syncing with OneDrive

   1. Select the OneDrive cloud icon in the menu bar.
   2. Open Settings.
   3. Under Account, select Unlink this Mac.

2. Delete all files from your OneDrive cloud

   1. Once you have unlinked your computer, you can start to delete OneDrive cloud files.

      Caution

      Deleting the files online will keep them deleted.

   2. Sign in to onedrive.com and view My Files.

   3. Select the tick box at the top of the file list:
      

   4. Uncheck any shared folders and your personal vault.
      

   5. Select Delete from the controls at the top of the page.

   6. Select any shared folders and choose Remove shortcut.

   7. If you are completely sure you want to purge your entire OneDrive, open the OneDrive Recycle bin and select Empty Recycle bin. Select Yes to confirm.

      Tip

      It might be a good idea to wait a short time after deleting your OneDrive files before emptying your OneDrive recycle bin - just to make sure.

3. Remove the OneDrive folder on your Mac.

   1. Delete the OneDrive folder in Finder by dragging the OneDrive app to the Trash.

      Tip

      It might be a good idea to wait a short time after deleting your OneDrive folder before emptying your computer's Trash - just to make sure.

Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help.

Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help.

Mobile users can contact Support by opening the OneDrive app and gently shaking your device.

Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community. Do not disclose personal or sensitive information in public forums.

Technical support. For technical support, contact your organization's IT helpdesk, service desk, or admin.

IT Admins. IT Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.