Applies To
Windows 11 Windows 10

If File Explorer won’t open or start in Windows, it makes everyday tasks like finding files, opening folders, or managing storage difficult. This article walks through simple troubleshooting steps—such as checking for updates, restarting your device, and resetting Windows—to help restore File Explorer and get it working again.

To open File Explorer in Windows, select File Explorer  on the taskbar or press the Windows logo key + E on your keyboard.

Here are some things to try if File Explorer won't open.

Select Start  > Settings  > Windows Update . Then select Check for updates. Install any available updates and restart your device if required.

Even if you don’t see updates that require restarting, doing so ensures that any pending updates are installed.

If you've tried the previous steps and File Explorer still isn't starting or opening, resetting your PC might help. For more info, see Recovery options in Windows. 

If File Explorer doesn’t work more reliably after trying these steps, please send feedback through Feedback Hub so Microsoft can investigate potential issues.

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