Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead.

Error 0x87DD0003 occurs when you try to sign in on Xbox One or the Xbox app on PC Error 0x87e00017 occurs when you try to install or update a game or app on Xbox

If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options.

Errors CAA2000B, 4usqa, and 49dvs when trying to sign in to classic Outlook and Outlook for Mac

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

Resetting your PC in Windows is a powerful feature that allows you to restore your device to its original state, which can be useful whether you're experiencing performance issues, software problems, or simply want a fresh start. This feature is designed to be user-friendly and provides several options to suit different needs. Reset options Here's a list of options when resetting your PC:

Learn how to view and manage your Xbox memberships, including subscription details and account settings.

Website notifications appear in the lower right corner of your screen and are also displayed in the notification center. When notifications are turned on for a website, they will still appear even if Microsoft Edge is closed.