"You have tried too many times with an incorrect password" error when signing in to your Microsoft account

Summary

This article describes the steps you can take if you see the "You have tried too many times with an incorrect password" error when signing in to your Microsoft account.

How to fix the "You have tried too many times with an incorrect password" error when signing in to your Microsoft account​​​​​​​

The "You have tried too many times with an incorrect password" error can happen if:

• You've tried signing in too many times in a row with an incorrect password.

• Someone else is unintentionally trying to sign in (for example, using the wrong email address).

• There's an issue with your app, browser, device, or network.

Recover your account

If the issue persists, use the Microsoft account sign-in helper to check for any issues with your account.

Sign-in helper

See also

Microsoft account has been locked

My username and password have stopped working

​​​​​​​ Help with the Microsoft account recovery form

Need more help?

Can't sign in?

​​​​​​​If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.
Sign-in helper

​​​​​​​Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.