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Closing a Microsoft account means you won’t be able to use it to sign in to any Microsoft products or services, including or Hotmail, OneDrive, Xbox, Skype, Office or Microsoft 365, Rewards and Microsoft Certification. You will also lose access to any saved BitLocker recovery keys

When you close a Microsoft account, for whatever reason, Microsoft wants to make sure of two things:

  1. That it's really you, not someone else trying to close your account.

  2. That you're not leaving anything important behind that you're going to need later.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

If you're sure, follow these steps to close your account:

  1. Sign in to start closing your Microsoft personal account.
    Close account

  2. If you're prompted to sign in and/or verify your account, follow the instructions.

  3. Check that the page shows the correct Microsoft account, and then click Next.

  4. Read the list and click the checkboxes to acknowledge you’ve read each item.

  5. Choose to have the re-open window set to 30 or 60 days.

  6. In the Select a reason drop-down list, choose an explanation for why you're closing the account.

  7. Click Mark account for closure.

Related topics

Reopen your Microsoft account

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