Starting February 2026, we will introduce jailbreak/root detection for work or school accounts in Microsoft Authenticator. This change enhances security by preventing work or school accounts in Authenticator from functioning on jailbroken or rooted devices.Â
If Microsoft Authenticator detects that your device is jailbroken or rooted, all existing work or school accounts will be wiped to protect your organization.
Note:Â This feature does not require IT admin configuration or control, and personal accounts are unaffected.
What does "Your device is rooted" mean in Authenticator?
If you have a jailbroken/rooted device, you will see an error during any interactive operation that involves a work or school account in Microsoft Authenticator.
Rollout will occur in three phases, and complete in June 2026:
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Warning mode: If you have a jailbroken/rooted device, you will see a warning that your device is jailbroken/rooted and that "You'll eventually be unable to add or use your work or school accounts".
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Blocking mode: If you have a jailbroken/rooted device, you will see a warning that your device is jailbroken/rooted and that "You can no longer add or use a work or school account".
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Wipe mode: You will see a warning that your device is jailbroken/rooted and that "Your work or school accounts have been removed".
Learn more
What does jailbroken or rooted mean?​​​​​​​
Need more help?
For help removing jailbreak or rooted modifications, or about how to ensure continued sign-in, contact your organization's support team. Â
