Symptoms
When the Microsoft Intune Connector role is installed on a Central Administration Site (CAS) server, and there's an update to the Mobile Application Management store list, errors that resemble the following are logged in the Statesys.log file on the server:
SQL MESSAGE: spProcessStateReport - Error: Message processing encountered a SQL error 2812 at record 1 for TopicType 4023: "Could not find stored procedure 'dbo.spProcessMAMStoreApplicationUpdateMessage'", Line 0 in procedure"
Note This issue does not occur on a child primary site or on a stand-alone primary site.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have one of the following installed:
-
System Center 2012 R2 Configuration Manager Service Pack 1
-
Cumulative Update 1 for System Center 2012 R2 Configuration Manager Service Pack 1
-
System Center 2012 Configuration Manager Service Pack 2
-
Cumulative Update 1 for System Center 2012 Configuration Manager Service Pack 2
Restart information
You do not have to restart the computer after you apply this hotfix.Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.
Hotfix replacement information
This hotfix does not replace any previously released hotfix.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
update.sql |
Not applicable |
4,096 |
14-May-2015 |
20:55 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn how to control apps by using Mobile Application Management policies in Configuration Manager.Learn about the terminology that Microsoft uses to describe software updates.
