Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 Office for business Office 365 Small Business Outlook.com Outlook 2010 Microsoft Office New Outlook for Windows Outlook Web App

Conversations in a Microsoft 365 Group in Outlook happen in the shared inbox for the group. You can read and reply to messages, and members can easily search or scroll back through the message history to get caught up on what's been discussed before. Members who follow the Group in Outlook also receive conversations in their personal inbox. 

Here are a few important things to remember about sending emails to a Group in Outlook:

  • Anyone in your organization can start a group conversation.

  • For a public group, anyone in your organization can read and respond to the group's conversations.

  • For a private group, only group members can participate in the conversation.

  • If you delete group email from your personal inbox, the email can still be found in the group mailbox.

Looking for information on contact lists? Check out Create, edit, or delete a contact list (or contact group) in Outlook.

Note: These features are only available to individuals using a work or school account with a qualifying Microsoft 365 subscription. 

Send an email to a Group in new Outlook ​​​​​​​

  1. From the navigation bar select  Groups icon Groups, and then select your group name from the list.

  2. Select New mail.

  3. In the To field, enter your group's email address.

  4. Add a subject and type your message.

    If guests are part of your group, you might see a message that some recipients are outside of your organization.

    If the admin has restricted guest access to group conversations and calendar invitations, you'll see a message telling you that group members outside your organization won't receive the message.

  5. Select Send.

Tip: You can also send an email to a group from your personal inbox. Just add the group's alias in the To line in your email.

Reply to an email to a Group in new Outlook

  1. From the navigation bar select  Groups icon Groups, and then select your group name from the list.

  2. Select the email.

  3. At the top of the reading pane, select Reply  Reply all.

  4. Enter your message, and then select Send.

Forward an email from a Group in new Outlook

  1. From the navigation bar select  Groups icon Groups, and then select your group name from the list.

  2. Select a message from the group mailbox.

  3. And at the top of the reading pane, select Forward.

  4. Type the recipients' email addresses and your message to them.

  5. Select Send.

Delete a conversation for everyone in a Group in new Outlook

Only group owners can delete conversations for everyone. How do I know if I'm a group owner?

  1. From the navigation bar select  Groups icon Groups, and then select your group name from the list.

  2. In the message list, select and hold (or right-click) the message you want to delete.

  3. Select Delete.

  4. Select OK to confirm.

Receive a copy of email you send to a Group in new Outlook

If you're a member of group and follow the group in your inbox, you can choose to receive a copy of messages you send to a group.

  1. At the top of the page, select Settings Settings > Mail > Groups.

  2. Select the check box for Send me a copy of email I send to a group.

See also

The new Microsoft 365 Groups experience in Outlook

Create a Group in Outlook

Add, edit, or remove Group members in Outlook

Adding guests to Microsoft 365 Groups

Join, leave, or follow Groups in Outlook​​​​​​​

Send an email to a Group in Outlook

Schedule an event on a Group calendar in Outlook

Use shared files with your Microsoft 365 Group in Outlook

Edit or delete a Group in Outlook

Use Microsoft 365 Groups as a guest

Guests doesn't receive Microsoft 365 Group emails

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