Improve your SharePoint site with Knowledge Agent

Retire inactive pages 

Improve this site, identifies pages that haven’t been viewed or edited and recommends retiring them. Retiring a page deprioritizes it in search and agent results but keeps the URL active for direct access. A banner is added to the page to indicate to visitors that the page is currently not maintained. 

To retire a page: 

1. Open Knowledge Agent and select Improve your site.

2. Review the list of suggested pages. Improve this site initially displays up to 5 pages for retirement. After you retire the displayed pages, if any additional pages meet the criteria, you’ll have the option to load more suggestions.

3. Select Retire to remove the page from search and agent visibility.

4. Select View to view the page before taking action.

5. You can choose to dismiss the suggestion or snooze it to review later.

To reinstate a page:  

1. Select the three dots or the ellipses.

2. Select Show retired pages.

3. Select the page to reinstate.

4. Open the page details pane and uncheck the IsRetired property.

To change the inactivity time for which you receive suggestions:  

1. Select the three dots or the ellipses.

2. Select Change inactivity time.

3. Choose the inactivity time or minimum duration of page inactivity (no views or edits) for which you'd like to receive retirement suggestions.

Note: 

• This feature is available to anyone with permission to edit the page.

• After a page is reinstated, it is considered modified and no longer appears in the list of suggested pages for retirement.

Find content gaps 

Improve this site analyzes search behavior to identify terms that users are searching for and not finding relevant results. It recommends creating new content to fill these gaps, either as a new page or as a section on an existing page. 

To view content gaps: 

1. Open the Knowledge Agent and select Improve this site.

2. Select Find content gaps.

3. Select the downward chevron to review the grouped search terms users have searched for but didn’t find relevant results.

4. You can choose to dismiss the suggestion or snooze it to review later.

To see suggestions for addressing a content gap: 

1. Select Suggestion on a content gap.

2. View the reasoning and recommendation.

3. Select Create page or Create section to follow the recommendation and start creating content.

To address the content gap independently: 

1. Select the Create dropdown to launch the page or section authoring experience with prefilled prompts based on the search term.

Note: This feature is currently available to Site Collection Admins only. This feature is not available to Site owners or site members.  

Fix broken links  

Improve this site detects when users hit broken links (404 errors) on your site and suggests replacements. You can browse for a new destination or manually enter a replacement. 

To fix a broken link: 

1. Open the Knowledge Agent and select Improve this site.

2. Select Fix broken links.

3. Review the list of broken links.

4. Links from external sources:

   1. If the broken link is being accessed from outside your site (from an email, another site, or an unknown source), you won’t be able to see the originating page. In this case, you can choose to set up a redirect to a new destination.

5. Links on a single page from within your site:

   1. If the broken link originates from a page on your own site, Site Manager will show you the specific page(s) where the link appears.

   2. View the originating page to decide whether to edit the content and fix the link directly.

   3. Set up a redirect if editing the page isn’t the preferred option.

6. Links used on multiple pages within your site:

   1. If the same broken link appears on several pages within your site, Site Manager will list each page individually, so you can review and address them one by one or in bulk.

7. You can also dismiss or snooze the suggestion.

8. To view redirected links, select Show redirected links under the ellipses on the Fix broken links.

Note: 

• This feature is available to anyone with edit permissions to at least one of the pages containing the broken link, including site owners and editors.

• If broken links do not include information about their source (for example, whether they originate from an email or another application), they will be visible to site owners and site collection administrators.

• Broken link detection currently applies only to site pages.

• There is a setting available that adjusts which user roles can access information about missing content shown under Improve this site. One case where this setting has an effect is within Fix broken links. This setting determines whether a site owner can see broken links that do not have any information about their origin. See this link for additional information about this setting.