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This error means that something may be wrong with a device driver, your device's memory, or antivirus software on your device. Here are some things to try:

  • Make sure that your drivers are current by checking for the latest Windows updates. Select the Start  button > Settings  > Update & Security  > Windows Update  > Check for updates. Next, restart your device: Select Start > Power > Restart.

  • Verify that your device has the latest updates.

For more help, see Resolving blue screen errors in Windows

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