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To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. 


  • Make sure you sign in with the account you used to make the purchase. 

  • If you didn't sign in and used Guest Checkout when you created your order, use the Guest Order Lookup instead.

Open your order history

  • To see past orders and past purchases, use the Show and Ordered within filters.

  • To print an order or its tax invoice, select Order details Print / Tax Invoice.

  • If you have a question about your orders, select Order help.

  • If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. If the status of your order is Shipped, check for a Track Shipping link below the status. Pending orders may require updated information or change of payment method. Recent purchases may not have a status right away. Check back later to see the progress of your order.

See also

Returning items you bought from Microsoft for exchange or refund

Check your Xbox purchase history

Guest Order Lookup

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

For pre-sales support, or issues with purchasing, contact Sales support.

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