To enable screen time limits on Windows, Xbox, and Android devices, you need to connect your device to your family group. Expand a section below to learn how to add each type of device.
Once added, you can use the app from Google Play for Android or the App store for iOS to adjust limits and grant exceptions.
Windows devices
Add a child's Microsoft account to a Windows device:
- Go to
Windows settings. - Go to Accounts.
- Go to Family & other people.
- Under Your family, select your child, then select Allow. Once they sign in, the device will appear in their connected devices.
Note
Make sure your child’s account is set as a standard user. Family features may not work properly if your child’s account is set as an administrator.
XBOX consoles
Add a child's account to an XBOX console:
- Select the XBOX button
to open up the guide. - Sign in, then select Add new.
- Sign in with the child's Microsoft account, and then the console should appear in their connected devices.
Android phones
Scan this QR code to download the Microsoft Family Safety app on the child's phone. Have them sign in with their Microsoft account and follow the instructions to turn on all app permissions.
Need more help?
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Important
To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.