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Create Recognition profiles for Microsoft IntelliFrame

Microsoft’s intelligent cameras can improve your hybrid meetings. If your organization’s small- to medium-sized Microsoft Teams Rooms are equipped with Yealink SmartVision 60 or Jabra Panacast 50 cameras, you will be able to experience Microsoft IntelliFrame. IntelliFrame allows online meeting attendees to see people in Teams Rooms more clearly through the smart video feeds of in-room participants by zooming in on and framing their faces, tracking them as they move around the room, and promoting the active speaker's frame.

While all meeting participants, both in the Teams Room and attending remotely, will be able to enjoy the benefits of IntelliFrame, the experience is enhanced if in-room participants create face and voice recognition profiles. These profiles allow the camera to recognize you and label you appropriately in meetings, adding your name to your video frame and any transcript of the chat, and allowing you to be searchable in the list of participants. 

Note: IntelliFrame for in-room attendees is only available to organizations with a Microsoft Teams Rooms Pro license. Online attendees can always experience IntelliFrame, regardless of license.

IntelliFrame main screen

How it works 

Using IntelliFrame is simple: just schedule a Teams meeting, invite a conference room with a supported camera, invite any other participants both physically present and remote, and then show up. But before you attend a meeting in an equipped Teams Room, you can create a Recognition profile. This will allow any supported camera to recognize your face and your voice and identify you in any meeting with no further action on your part.  

Note: IntelliFrame supports a maximum of 12 people in the Teams Room and no more than 64 total meeting participants. 

Creating voice and face recognition profiles 

To be recognized by the camera, you first need to create a voice profile and a face profile. Once recognized, the camera will automatically place your name on your video feed and in the chat transcript when you speak. You will also be searchable in the Participants list. 

Recognition profiles are not required to enjoy the IntelliFrame experience. Participants who have not set up these profiles will be labeled as guests. 

Note:  Recognition will only show up in your settings if your IT admin has turned on that feature. Contact them to learn more. 

  1. On your desktop client, go to Settings and more Teams settings and more button > Recognition. This setting is only available if enabled by your organization. If you don’t see it, contact your IT admin.

  2. Select Create voice profile under Voice recognition. This must be completed first in order for face recognition to become available.voice profile

  3. You’ll be asked to read a passage into your microphone. For more information, see Use Microsoft Teams Intelligent Speakers to identify in-room participants.

  4. Once complete, select Create face profile and follow the prompts to take 9 pictures of your face. Make sure you are in a well-lit room for the best results.face profile

Once both profiles are set up, the Intelligent Camera should automatically detect you in all future meetings.

If you wish to update or delete your voice or face profiles, just visit this tab again.

Note: If you remove your voice profile, your face profile will also be deleted. However, removing your face profile will not impact your voice profile. 


In some cases, meeting participants may not be correctly identified. If someone is not labeled correctly, any user can mitigate this. 

  1. Under Participants, the misrecognized person will be listed under the conference room's heading.

  2. Next to the person’s name, select More Teams settings and more button > Misrecognized.

This action will change the participant to a guest for the duration of the meeting.


Turn people recognition on or off

You may wish to turn off the people recognition feature for a given meeting.  

  1. Go to More Teams settings and more button on the Microsoft Teams Rooms console.

  2. Select Turn off people recognition.

Turn off IntelliFrame.

Turn IntelliFrame on or off 

Though it is on by default, it is possible to turn IntelliFrame off in both the Teams Room and as an online participant. When off, the camera will only highlight the active speaker. 

  • On the Microsoft Teams Room console, go to More Teams settings and more button > Turn off IntelliFrame.

Data usage and privacy 

Your face and voice profiles are used only for the purposes for which you have provided direct consent. Microsoft will not use these profiles for any other purpose. For more information on how we handle your personal data, please see the Microsoft Privacy Statement. If you would like access to your face or voice profile data at any time, please contact your IT admin.

Your face profile will be deleted if it has been unused for one year. 


  • In order for the camera to function properly, the meeting room must be added to the invite. To learn how to add a room to a meeting from Teams or Outlook, see Microsoft Teams Rooms (Windows).

  • If a participant appears blurry on the screen, try rotating the camera slightly.

  • Occasionally, the camera may identify inanimate objects as people. This likely occurs due to movement, either through the table being shaken, shadows, or wind moving an object in the background. This misidentification should cease when the movement does.

  • Recognition works best when participants are less than 5 meters from the camera.

  • Framing attendees works best when they are sitting at least a meter apart.

  • If more than 64 people are invited to a meeting, IntelliFrame will be automatically turned off. If there are more than 12 people in the Teams Room, a message will appear in the Participants list telling you that not all participants could be identified.

  • Recognition features cannot be used in the state of Illinois.

Related topics

Enhance hybrid meetings with Microsoft IntelliFrame for Teams Rooms

Experience Cloud IntelliFrame with Microsoft Teams Rooms

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