Teams for frontline workers is optimized for a mobile workforce that primarily interacts with customers but also needs to stay connected to the rest of their organization. Discover how Teams for frontline workers helps your frontline come together to get work done.
Teams overview
Microsoft Teams is a hub of apps that helps you and your team stay informed, organized, and connected—all in one place.
Teams automatically pins the apps most relevant to you to the Teams mobile app bar. Find familiar apps and explore new ones by selecting Apps in the Teams desktop app bar or by selecting More (●●●) in the Teams mobile app bar.
The app bar is located at the bottom of Teams mobile and on the leftmost side of Teams desktop.
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Teams mobile (iOS and Android) |
Teams desktop |
First time sign in guide
Help team members install and sign in to Teams by sending them this first time sign in guide. Reach out to your IT department to learn more about your organization’s sign in procedures.
To install Teams on your device, download Microsoft Teams or go to teams.microsoft.com (desktop only).
Mobile sign in
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Tap the Teams icon, then sign in with your Microsoft 365 username and password.
Desktop sign in
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Start Microsoft Teams by doing one of the following:
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In Windows, click Start > Microsoft Corporation > Microsoft Teams.
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On Mac, go to the Applications folder and click Microsoft Teams.
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On the web, go to teams.microsoft.com.
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Sign in with your Microsoft 365 username and password.
Post a welcome message
Welcome your frontline to Teams by posting a message in the General channel. Use the following template or customize your own message:
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Hi everyone, and welcome to Microsoft Teams! A few tips to help you get started:
You can also learn more about how to use Teams here. Looking forward to communicating and collaborating with everyone in one place! |
Follow these steps to post your message:
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Select the Teams icon from the app bar.
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Find your team and select General from the dropdown menu.
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Select the Posts tab then New conversation at the bottom.
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Type and format your message in the compose box.
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When you're done composing your message, select Send . Your message is now live in the channel.
Share frontline learning materials with your team
Send information to your team to help them get started using Teams apps and services tailored to frontline workers.
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Message your frontline with Chat |
Chat with your teammates one-on-one or in groups. |
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Share teamwide information with teams and channels |
Post team announcements, share updates, and find files and information. |
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Track and assign work with Tasks |
Bring together your individual tasks from To Do and Outlook with your team tasks from Planner so you can more efficiently cross them off your lists. |
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Manage schedules with Shifts |
Create, update, and manage schedules for your team. |
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Communicate instantly with Walkie Talkie |
Turn your work telephone into a simple and secure instant voice communication device. |
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Streamline requests with Approvals |
Create new approvals, review the ones sent your way, and find all of your previous approvals in one place. |
