Why do I receive the message "It looks like a firewall is preventing your data from syncing"?

Applies To
Microsoft To Do

If you are using Microsoft To Do and see the message "It looks like a firewall is preventing your data from syncing. Try contacting your admin", this may be due to your network connection. Using a VPN, proxy or firewall could cause issues syncing with To Do.

Please contact your IT Admin to have the following URLs whitelisted:

  • *.microsoft.com
  • *.msecnd.net
  • *.live.com
  • graph.windows.net
  • graph.microsoft.com
  • *.office.com
  • *.office.net
  • *.office365.com
  • static2.sharepointonline.com
  • todo-web-endpoint.azureedge.net
  • *.microsoftonline.com
  • *.microsoft.io
  • *.windows.net
  • microsoft-my.sharepoint.com
  • microsoft.sharepoint.com
  • login.microsoftonline.com

and the following ports enabled:

  • 443
  • 80
  • 587

If you are seeing similar login issues with other Office 365 web services, please follow these instructions.