I need help with my Skype account

Please be more specific

We recommend that you try these solutions

How do I close my account for Skype?

We recommend that you try these solutions

My Skype account may be locked or compromised

Nothing helped?

Chat with Skype customer support

We recommend that you try these solutions

How do I create a new account for Skype?

We recommend that you try these solutions

How do I update my profile information in Skype?

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.  The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yourself.

Click the button to begin:

Sign-in Helper

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.