Applies ToExchange Server 2016 Standard Edition Exchange Server 2016 Enterprise Edition

Symptoms

Consider the following scenario:

  • Your mailbox is on a server that's running Microsoft Exchange Server 2016.

  • You log in to Outlook on the web (Outlook Web App).

  • You try to change your password.

In this scenario, you receive the following error message:

The requested search root's domain 'childDomain.contoso.com' is different from the scope root's domain 'contoso.com'.

Resolution

To resolve this issue, apply Cumulative Update 6 for Exchange Server 2016

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.