Introducing Viva Pulse

Feedback authors are users who will be sending Pulse requests to their direct reports, team members, or other users in the organization. Authors can request feedback from the available research-backed templates and can leverage the following options to personalize the Pulse to their team's needs:

• If adding new questions is enabled for your organization, authors can add their own questions to any of the templates.

• If editing stock questions is enabled for your organization, authors can update, reorder, or delete the provided questions in any of the templates.

Work in progress is automatically saved as updates are made, so if an author isn’t ready to immediately send their Pulse, they can come back to it later.

Authors can view the feedback results of their Pulse request once it closes and meets the minimum number of responses required. Authors can also share the report to facilitate team conversations.

To send a Pulse request, a user must be assigned a Viva Pulse or a Viva Suite license seat by their Microsoft 365 administrator. Feedback authors must also be assigned a Microsoft Forms license.

Feedback providers are the users in an organization who receive a Pulse request. Pulse requests can be received by users if they are part of the same Azure Active Directory tenant of the organization. They have the critical role of responding to Pulse requests and providing the feedback needed to power the aggregate reporting and insights for the author.

Users with the Viva Pulse admin role can configure the Viva Pulse experience for their end users at the tenant level through the in-app admin experience. This role is assigned to users from the Microsoft Admin Center. For more information, see Set up the in-app Viva Pulse experience.