Outgoing calls are disconnected in Skype for Business or Lync 2013 when you press the Spacebar or the Enter key

This issue occurs when a USB audio device, such as a Polycom CX600 telephone, is paired to a computer that is running Microsoft Skype for Business (previously named Microsoft Lync 2013). This issue occurs because the focus is on the hang-up button in a call in Skype for Business or Lync 2013. This is by default.

Note This issue does not occur if the default audio device for a Skype for Business or Lync 2013 client is a headset.

Resolution

To resolve this issue, install the May 12, 2015, security update for Skype for Business.

Note Microsoft Lync 2013 was upgraded to Skype for Business in April 2015.

More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.



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