Assisted software support options: Assure and Premium


Keep your Windows and Office software running smoothly with one-on-one support when you need it. Our friendly and knowledgeable support experts know Microsoft software better than anyone, and we have different options available based on your Windows and Office software support needs.

Assure and Premium support aren’t available for business or commercial use. For more information about business support, see Support for business.

For information about Surface and Xbox hardware protection plans, see Microsoft Complete.

Compare options

  Best for Number of devices Support channels More Information How to buy
Assure software support One year of  Office & Windows software support as needed* Up to 5 personal devices Phone & chat Assure FAQ Buy now 
Windows Premium Technical Support One-time Windows software support* Up to 5 personal devices Phone & chat Premium FAQ Contact us to purchase
Office Premium Technical Support One-time Office software support* Up to 5 personal devices Phone & chat Premium FAQ Contact us to purchase
*Restrictions may apply. See full terms here.
 

Windows and Office Premium Software Support - Frequently Asked Questions