Open and run DxDiag.exe


This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

  • In Windows, select Start  and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.

  • In the tool, select Save All Information for an easily shared format.