What needs your attention Windows 10 setup notification

Applies to: Windows 10

  • You may see a "What needs your attention" message when you try to update to the latest version of Windows 10 and your PC notices a compatibility issue with a driver, hardware, app, feature, or privacy setting. These issues can lead to an unexpected experience, so the update will not be offered at this time. Here are the most common messages and what you can do to fix them.
  • If you see a "No action is needed" message
    • This is intentional, and you don't need to do anything at this time.
    • We recommend that you stay on the current version of Windows 10.
    • If the issue can be resolved, Windows Update will automatically offer the latest version of Windows 10 to you.
  • If you see a message about incompatible privacy settings
  • If you see a message about an incompatible app
    • Update the app: Make sure your device is connected to the internet. Then, select the Learn more or update instead link to visit an article explaining the compatibility isssue. The article will direct you to your software provider's website, where you can update your app to a version that's compatible with the latest version of Windows 10. After you update the app, return to the "What needs your attention" message and select Refresh. If there are no additional compatibility issues, you'll be able to proceed with the update.
    • Automatically uninstall the app: If you don't need the app, select the Uninstall button to automatically uninstall it. After the app is removed, the page should automatically refresh. If there are no additional compatibility issues, you'll be able to proceed with the update.
    • Manually uninstall the app: In some cases, you won't be able to update the app or automatically uninstall it. In this case, you'll need to manually uninstall the app. You can try the steps in Repair or remove programs in Windows 10, but if you run into difficulty while manually uninstalling the app, contact supportAfter the app is removed, return to the "What needs your attention" message and select Refresh. If there are no additional compatibility issues, you'll be able to proceed with the update.