How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

Xbox Game Pass Core conversion ratio: Any remaining time will convert to Xbox Game Pass Ultimate time at a ratio of 2:1 and be rounded up to the next full day.For example, 90 days remaining of Xbox Game Pass Core will convert to 45 days of Xbox Game Pass Ultimate time.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

When using a credit or debit card you've saved in Wallet in Edge, you may see the option to secure your purchase with a "virtual card." Each transaction you make with a virtual card will have a different set of single-use card details (such as your card's security code) generated to better protect you online.

Note The following letters and numbers never appear in Xbox digital codes: A, E, I, L, O, S, U, 0, 1, and 5. If you still get the same message, you’ll need to request a replacement code by contacting the retailer that you purchased the code from or contacting aka.ms/contactxboxsupport.

We’ll show the Save to Microsoft account experience if the bank card info is not complete, or directly save it to your Microsoft account if the information we've captured is complete. This feature is only available in US market currently. Automatically fill card info on sites

Available with your Microsoft account, the free Microsoft Rewards program makes it even easier to earn points for things you already do, like shopping for games and other eligible items in the Microsoft Store, gaming on Xbox, or searching on Bing.

Using Authenticator as a way to sign in. If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: