Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

You can save your debit or credit cards in Microsoft Edge by choosing Save when you're checking out your cart on shopping sites. By saving your card to Microsoft Edge on your current device, you can reuse the same card for checkout in the future with Microsoft Edge browser on the same device.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

Microsoft Rewards is getting even better for gamers. It’s now easier to get started, earn, and redeem points with Rewards, and much easier to use on your Xbox console and apps (available in select markets). Rewards with Xbox is part of the Microsoft Rewards program.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Virtual cards are a safer way to pay online. When you use a virtual card to make an online purchase, Wallet replaces your physical card number with a unique virtual card number. When you check out, the virtual number hides your personal payment details from the merchant.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

In the Translate to dropdown, choose the language you want the page translated into. The default is the language you've set for Microsoft Edge. To translate the page, click Translate. To always automatically translate from the source language, select the Always translate from [Language] check box.