Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

If you received a digital code or card as a gift, you can either purchase another code or card to add to your account balance, or add a new credit card to your account and try making the purchase again.

Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

Get answers to common questions about Xbox Game Pass conversions.

在 Xbox 上进行购买时收到错误消息或错误代码？ 了解它们的含义。