Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

如果需要在线购买 Xbox Live Gold 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。 这包括从第三方在线经销商处进行的购买，这些经销商推销的充值码价格低于零售价。

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

您可以在线更新帐单地址或从 Xbox One 主机直接更新。 在此处了解操作方法。

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Get answers to common questions about Xbox Game Pass conversions.