Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.

Get answers to common questions about Xbox Game Pass conversions.

我们建议仅当迁至新的国家或地区长期居住时才更改所在地。 这一点很重要，因为在一个区域中获取的项可能无法在另一个区域中工作。. 其中包括： Xbox Live Gold 和 Xbox Game Pass

使用 Game Pass Ultimate 或 Game Pass Standard 时，你仍然可以兑换作为你当前订阅权益包含在内的其他订阅的代码。 这些代码将根据下表中的比率自动转换为你的现有订阅。

在尝试以下任意解决方案之前，请确保先备份你的个人文件。 你可以备份 Windows 电脑，或者插入 U 盘并使用文件资源管理器将重要文件拖动和复制到 U 盘。 如果你是使用 Microsoft 帐户登录到 Windows，系统设置将在连接到 Internet 后立即更新，然后自动还原。

In certain countries and regions, mobile operator billing can be used as a payment option to buy subscriptions like Game Pass and content such as games, apps, music, HD movies, and TV shows on your Xbox console and Xbox.com.

Windows 10, version 2004 and Windows Server, version 2004 update history; End of service statement; December 14, 2021—KB5008212 (OS Builds 19041.1415, 19042.1415, 19043.1415, and 19044.1415)

您可以在线更新帐单地址或从 Xbox One 主机直接更新。 在此处了解操作方法。