Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.

Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

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For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

在 Xbox 上进行购买时收到错误消息或错误代码？ 了解它们的含义。

如果需要在线购买 Xbox Live Gold 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。 这包括从第三方在线经销商处进行的购买，这些经销商推销的充值码价格低于零售价。