Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Set up Office apps and email on a mobile device. Small business help and learning. Learn how to download and install apps you need from your Microsoft 365 business subscription.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

With Word you can: Create a document from scratch or from a template. Add text, images, art, and videos. Research a topic and find credible sources. Access your documents from a computer, tablet, or phone via OneDrive. Share your documents and collaborate with others. Track and review changes.

Most of the Microsoft 365 plans for business, schools, and non-profits include the fully installed desktop apps, but Microsoft also offers basic plans with the online versions of Microsoft 365, file storage, and email. You decide what works best for you: Small business, Enterprise, School, or Non-profit.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

This error can occur if: You're on a PC and you're trying to install the Mac version of a one-time purchase of Office, such as Office Home & Student; or you're trying to install the PC version of Office on a Mac. For solutions to this, see Unsupported operating system error when installing Office.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.