A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn the reasons why a subscription price might change.

How codes convert when redeeming for Game Pass Ultimate or Game Pass Premium With Game Pass Ultimate or Game Pass Premium, you can still redeem codes for other subscriptions that are included as benefits of your current subscription. These codes will automatically convert to your existing subscription at a ratio based on the following tables. Conversion ratios are subject to change.

Xbox Support ... Xbox Support

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to upgrade or downgrade your Xbox Game Pass or EA play subscription level.

Driver updates for most hardware devices in Windows are automatically downloaded and installed through Windows Update. Windows Update updates drivers for various hardware including network adapters, printers, scanners, and video cards. Drivers updated through Windows Update are normally recent and up to date. However, drivers can also be updated through Device Manager. Drivers updated through ...

The solutions on this page can help resolve issues purchasing content or downloading free content from the Xbox 360 Marketplace.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。