Reset a forgotten Microsoft account password
Learn how to reset your Microsoft account password if you forgot it or it stopped working. Follow the steps to verify your identity, get a verification code, and create a new password.
Applies To:
Microsoft account dashboard
Change or update your email password in Outlook for Windows
Learn how to change or update your email password in Outlook for Windows if you forgot it or need to reset it. Find instructions for Microsoft 365, Outlook.com, and third-party providers.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft 365 admin, New Outlook for Windows
Phishing and suspicious behavior in Outlook - Microsoft Support
Learn how to deal with phishing and spoofing scams in Outlook.com, a free email service from Microsoft. Find out how to spot, report and block malicious messages and protect your personal information.
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Manage your Microsoft 365 subscription or Office product
Learn how to access and manage your Microsoft 365 subscription or Office product from your Microsoft account dashboard. Sign in with your personal or work or school account and follow the steps to install, renew, cancel, or share your subscription.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Uninstall or remove apps and programs in Windows
Learn different ways to remove apps and programs from your Windows 10 or 11 device. Find tips for troubleshooting, repairing, and protecting your system from malware.
Download Microsoft Authenticator - Microsoft Support
Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password. Learn how to download, install and add your accounts to the app, and see also the notes and details for using it in China.
How to sign in to Outlook on the web - Microsoft Support
Learn how to access the web-based version of Outlook for your work or school account. Find out how to troubleshoot common sign-in or sign-out issues, reset your password, and stop automatic sign-in.
Applies To:
Office for business, Office 365 Small Business, Microsoft 365 admin, Outlook on the web, Outlook on the web for Exchange Server 2016
Sign in to SharePoint - Microsoft Support
Learn how to access SharePoint, a browser-based app for online collaboration and document management, through your web browser. Find out how to check your subscription, troubleshoot issues, and get training for SharePoint.
Applies To:
SharePoint in Microsoft 365
How to sign in to Hotmail - Microsoft Support
Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and help options if you have problems signing in.
Applies To:
Outlook.com
How to use two-step verification with your Microsoft account
Learn how to turn on or off two-step verification (also called multi-factor authentication) to protect your Microsoft account with two forms of identity. Find out what you'll need, how to reset your password, and how to use app passwords or go passwordless.