Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Manage your subscription - Microsoft Support
Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.
Applies To:
Outlook.com
Troubleshooting verification code issues - Microsoft Support
Learn how to fix problems with receiving verification codes for your Microsoft account. Find out the common causes, solutions, and tips for passwordless sign-in methods.
Applies To:
Microsoft account dashboard
Xbox subscription cancellations and refunds | Xbox Support
Learn how to cancel an Xbox subscription and check for refund eligibility in different markets and scenarios. Find out how to manage your subscriptions, troubleshoot issues, and contact support if needed.
Request a refund for digital games | Xbox Support
Learn how to get a refund for digital game products purchased from the Microsoft Store or Xbox apps within 14 days of the purchase date. Find out the eligibility criteria, guidelines, and resources for refund requests.
Subscriptions & billing | Xbox Support
Find help with managing your Xbox subscriptions, such as Game Pass, EA Play, and Games with Gold. Learn how to update your payment options, request refunds, and troubleshoot billing issues.
How to start a scan for viruses or malware in Microsoft Defender
Learn how to start a quick or a deep scan for malware on Windows, Android, or Mac devices with Microsoft Defender. Find out the signs of infection and how to protect yourself from fraud.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
View and manage your subscriptions on Xbox | Xbox Support
Learn how to view, change, or cancel your Xbox subscriptions, such as Xbox Live Gold or Xbox Game Pass. Find out how to pay a past-due balance, turn on recurring billing, or get the latest offers on subscriptions.
Download Microsoft Authenticator - Microsoft Support
Learn how to install and use Microsoft Authenticator, a mobile app that helps you sign in to your accounts without passwords. Find out how to add your accounts, get the app for iOS or Android, and troubleshoot issues.
Frequently asked questions about Microsoft 365 Basic
Microsoft 365 Basic is a subscription for one person. It provides access to 100 GB of cloud storage that can be used across Outlook and OneDrive. With Microsoft 365 Basic, you’ll also get ad-free email with Outlook and access to support experts for help with Microsoft 365 and Windows 11, all at an affordable price.. Microsoft 365 Basic subscribers have access to OneDrive advanced security ...
Applies To:
OneNote for Microsoft 365, OneNote for Microsoft 365 for Mac, Microsoft 365 for home, Outlook.com, Microsoft 365 for Mac, Microsoft 365 for Windows, Microsoft account dashboard, Microsoft Family Safety, Microsoft Office, Office app for iOS, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows