A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

Tips: To see more orders and past purchases, select the Ordered within Past 3 months dropdown. Make sure you sign in with the account you used to make the purchase. If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. If the status of your order is Shipped, check for a Track Shipping link below the status ...

Your Privacy ChoicesConsumer Health Privacy Sitemap

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

如何兌換禮品卡、Xbox 下載代碼或權杖 Microsoft 和 Xbox 禮品卡、下載代碼和令牌的運作方式相同：兌換到您的 Microsoft 帳戶後，您可以在 Microsoft Store 網路商店、Windows 或 Xbox 上花費餘額，並且您可以下載最新的應用程式、遊戲、電影和電視節目。 在大多數國家或地區，您也可以購買 Surface、Xbox 和配件 ...

How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...