How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
How to spot a "fake order" scam | Microsoft Support
How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
Xbox Support
Xbox Support ... Xbox Support
Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.
Manage your Microsoft 365 subscription purchased through a third party
Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.
Subscriptions & billing | Xbox Support
Get more information about managing your Xbox subscriptions, issues with billing, and more.
Set up cloud gaming on Amazon Fire TV Stick | Xbox Support
Find out how to set up Xbox cloud gaming on your Amazon Fire TV Stick.
Cloud gaming on third-party services | Xbox Support
Find out which third-party streaming services offer cloud gaming for Xbox titles.
Change your Microsoft subscription payment method and options
Subscriptions with recurring billing If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn ...
Applies To:
Microsoft account dashboard