Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. You can request a return or exchange on your Microsoft account Order history page. Open Order history Find the relevant item and ...

Applies to: Windows Server 2019 This security update includes fixes and quality improvements that are part of the following update: November 11, 2025—KB5068791 (OS Build 17763.8027) The following is a summary of the issues that this update addresses when you install this update. The bold text within the brackets indicates the item or area of the change we are documenting. [PowerShell 5.1 ...

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

了解如何解決嘗試從 Microsoft Store 購物時 Xbox 購買錯誤。