We have a range of support options to meet your business needs.

如果在购买订阅或支付逾期未付余额时遇到问题，请先确保已登录到逾期未付的Microsoft帐户。 然后，请尝试以下步骤：

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Xbox Support ... Xbox Support

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

This page provides support links for home users and support phone numbers for business users.

Find out how to submit a request for a refund for a purchase of digital Xbox content.