2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Important Because changing your Microsoft account password is slightly different than resetting a forgotten password, this page does not cover the steps to reset your account password.

Learn more about the different ways that you're notified of an Xbox enforcement action and where you can get more info about it.

Check here for the known game issues that we're currently tracking and find out what you can do about them.

By signing in with a Microsoft account, the new MSN allows you to personalize your experience on MSN and to take that experience with you on every device, including the MSN website and the MSN apps.

Spelling and bad grammar - Professional companies and organizations usually have an editorial and writing staff to make sure customers get high-quality, professional content. If an email message has obvious spelling or grammatical errors, it might be a scam. These errors are sometimes the result of awkward translation from a foreign language, and sometimes they're deliberate in an attempt to ...

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11

Adding Emojis to your conversation. Below the message box are three buttons to help you insert content into your message. The emoji button opens menus where you can quickly search for what you want.