Find solutions to common problems or get help from a support agent. By pressing submit, your feedback will be used to improve Microsoft products and services. Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Get help and support for Microsoft Edge. Find Microsoft Edge support content, how-to articles, tutorials, and more.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

When the flash drive is inserted, the Offline system update option on the Xbox Startup Troubleshooter becomes active. Use the D-pad and A button on your controller to select Offline system update to initiate the update using the files saved on your flash drive. Note The console restart may take several minutes.

For pre-sales support, or issues with purchasing, contact Sales support. Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Seamlessly transition to Microsoft Edge by importing your favorites, preferences, and other browsing data from Internet Explorer. Get world-class performance, more privacy, and better productivity while you browse. Microsoft Edge is available on Windows, macOS, iOS, and Android.

Your Microsoft account dashboard is where you can manage your personal information and security settings, keep tabs on your subscriptions and order history, and manage your payment and billing options.