Learn how to redeem, troubleshoot, and find Xbox digital codes or gift cards. Get help with region-specific requirements, past due balances, account suspensions, and error messages.

Find help with managing your Xbox subscriptions, such as Game Pass, EA Play, and Games with Gold. Learn how to update your payment options, request refunds, and troubleshoot billing issues.

Learn how to create a USB flash drive or DVD to install or reinstall Windows 11, 10, 8.1, or 7. You'll need a reliable internet connection, a blank storage device, and a product key (if applicable).

Find solutions to common problems, or get help from a support agent for various Microsoft products and services. Sign in to get personalized help and chat with a Microsoft specialist.

Learn how to download and install language packs for Windows 11, Windows 10, Windows 8.1, and Windows 7. Find out how to use Microsoft Office in your preferred language and the list of available languages.

Learn how to use your Microsoft account balance to buy games or add-ons on Xbox, and how to add more funds or pay a past-due balance. Find out how to redeem a gift card or code on Xbox.

Learn how to check the recent sign-in activity for your Microsoft account and what to do if you see unusual or suspicious activity. Find out how to change your password, update security settings and contact support.

这意味着，购买礼品卡所采用的货币与你的 Microsoft 帐户所使用的货币不符。 例如，如果你具有采用加拿大元的礼品卡，则它无法兑换到使用美元的美国的 Microsoft 帐户。

Learn how to earn Microsoft Rewards points with Xbox, whether on console or on your devices. Find out how to access the Rewards hub, complete Game Pass Quests, shop for eligible items, and more.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。