A billing address error occurs when making a purchase on your Xbox ...
If you don't recognize a charge on your account, click here for guidance on how to investigate it.
Using a Microsoft account balance to make a purchase
If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.
Pay a past-due balance to unlock your subscription
If you have a subscription that renews automatically, it can become locked if the renewal charge fails. When this happens, you lose access to the subscription and its benefits.
向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到Microsoft帐户后，你可以在 Windows 或 Xbox Microsoft Store 在线商店花费余额，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。
Applies To:
Microsoft account dashboard
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Sign in to your account with a security key - Microsoft Support
Tip: You may sometimes hear security keys referred to as FIDO2 keys.FIDO stands for Fast IDentity Online and the standards are set and managed by the FIDO Alliance.
Update your billing address and payment options | Xbox Support
You can update your billing address online or right from your Xbox One console. Learn how here.
Manage a member’s safety settings to access Minecraft features
Learn how to configure your family group member’s settings so that they can play Minecraft safely by using the Xbox Family Settings app or Xbox console.
修复 Microsoft Store 应用出现的问题 - Microsoft 支持
另请参阅. 如果找不到 Microsoft Store，请参阅在 Windows 10 中查找 Microsoft Store 时遇到问题。. 如果在启动 Microsoft Store 时遇到问题，请参阅 Microsoft Store 无法启动。. 如果你可以启动 Microsoft Store，但只是在查找或安装应用时遇到问题，请参阅我无法从 Microsoft Store 找到或安装应用。
Why can’t I remove my payment option? | Xbox Support
Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.