How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
帮助赠送电子游戏或订阅作为礼品 | Xbox Support
获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Updates and known issues with Microsoft Casual Games
Find info about updates and learn about known issues with Microsoft Casual Game and what to do if you encounter one of these issues.
Contact - Microsoft Support
Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.
Social clubs on Xbox FAQ | Xbox Support
Starting in April 2026, social clubs on Xbox will no longer be available. Learn about alternatives for connecting, sharing content, and coordinating with other players.
Blocking adult content with SafeSearch or blocking Chat
SafeSearch helps keep adult content out of your search results. There are different ways you can turn on SafeSearch: For individual accounts, choose SafeSearch options on the Settings page. At a network level, map www.bing.com to strict.bing.com. For an individual PC, map www.bing.com to strict.bing.com. For the Microsoft Edge sidebar, map edgeservices.bing.com to strict.bing.com. To comply ...
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
如何兑换礼品卡和代码 | Xbox Support
了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。
如何兑换 Microsoft Rewards 积分 - Microsoft 支持
从 Amazon 到 Xbox,有许多奖励可供你使用,全部从Microsoft。 获得足够的积分后,符合条件的奖励将显示在“奖励”页面上。 为大项目存钱,并在此过程中将你的积分花在较小的奖励上 - 无论你想要兑换你的积分,我们和你在一起。 我们将跟踪你的积分进度,以便你可以继续赚取和支出,而无需指望 ...
Applies To:
Microsoft account dashboard