Uninstall from the Start menu Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings Select Start > Settings > Apps > Installed apps . Find the app you want to remove, select More > Uninstall.

价值声明 在 Microsoft，我们了解到有时无法按计划购买数字游戏产品。 如果发生这种情况，您可以放心，我们将公平对待，倾听您的疑虑，如果需要，我们会协助您申请退款。 我们致力于清楚地传达我们的政策，并使我们的流程简单易懂。 您的反馈意见可帮助我们不断提升游戏体验。 让我们知道 ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

了解如何修复错误 PBR41210，以便你可以继续在 Xbox 主机上购买 Xbox Game Pass 订阅。

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

在 Windows 電腦或行動裝置上購買 若要在 Windows 裝置上瀏覽和購買不同的訂閱類型，請開啟 Xbox 電腦應用程式。 您可以點擊 [Game Pass]，然後點擊 [取得 Game Pass]，以查看可用的訂閱選項以及每種訂閱類型的特色優點。

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Learn about the Xbox Design Lab’s customized controllers and how you can order one to your specifications.