A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

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了解如何使用 Xbox Game Pass 會員資格，在任何 Xbox 主機上與您的好友分享權益。

了解在 Microsoft Store 尝试购买内容时如何解决 Xbox 购买错误。

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Microsoft正在对永久许可证的激活体验进行现代化改造。 从 2025 年 12 月 3 日起，传统的基于电话的产品激活自动化过程已从电话转移到在线。 客户将改用产品激活门户： 产品激活门户 新的数字工作流提供更安全、更可靠且用户友好的激活体验，并有助于防止欺诈。 虽然该过程已更新，但脱机激活 ...

If you're having issues trying to buy an Xbox subscription, you might already have a subscription that's been suspended. If so, you'll have to pay the balance before you can buy another one.

如果所购买的 Office 或 Microsoft 365 随附有产品密钥，请在你的产品所对应的下列网站中输入产品密钥。 输入密钥后，便可以下载并安装 Office，或可以续订 Microsoft 365 订阅。

查找有关在 Xbox 主机上购买和使用数字版游戏的常见问题的解答。