A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

若要获得 Xbox 主机的亲自服务，您可以访问Microsoft授权服务提供商，以获取由受信任的专家使用正版Microsoft更换部件执行的优质服务。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

注册设备 登录到 account.microsoft.com 选择“设备”。 在此处，可以查看链接到你的Microsoft 帐户的所有 Xbox 和 Microsoft 设备。 选择页面顶部的“注册设备”，以开始将新 Xbox 主机或配件链接到帐户的过程。 选择“注册新设备”。 如果已使用此 Microsoft 帐户登录到新设备，则该设备可能会显示在此选项下 ...

Learn how to protect your PC, identity, and data from tech support scams.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

已过保修期服务费用 如果你的 Xbox 主机或配件不再符合标准有限保修的资格，则可能有资格享受免费保修服务。下表按设备类型概述已过保修期的服务费用。超出保修期的收费包括适用的税费（加拿大、印度和美国除外）。