A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

Need help with Fortnite? Find links to the Fortnite FAQ, your Epic account, and your purchase history.

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

Learn how Fortnite Crew is included with Xbox Game Pass Ultimate and what it means for existing subscribers.

Remote Assistance lets someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

If you have a concern about particular URLs or other information contained in search results, you may report these to Microsoft Bing. Reporting a concern will not necessarily result in removal of a URL from search results. Bing limits removal of search results to a narrow set of circumstances and conditions to avoid restricting Bing users' access to relevant information. If you see factual ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.