If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Step 1. Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013. 如果这是你 第一次 安装 Microsoft 365，则可能需要先执行一些设置步骤。. 展开下面的 “了解详细信息”部分。. 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转 ...

A scanner you've connected using a wired, wireless, or network connection. An app for scanning files, such as Windows Scan, available for free from Microsoft Store. The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.