Some Xbox subscriptions can be extended. Find out more about what the limitations are in your country or region.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Game Pass Essential 以及 PC Game Pass 在其可用的所有国家/地区中可延长到最多 36 个月，但以下国家/地区的期限为 13 个月：阿根廷、巴西、智利、哥伦比亚、墨西哥、新加坡、台湾和土耳其。 Game Pass Premium 和 主机版 Game Pass 可在所有可用国家/地区最多延长 13 个月。

Learn how to use the PC Health Check app to help you improve your device performance.

Learn how to renew your Microsoft 365 Family or Microsoft 365 Personal subscription online or from a retail store.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.

Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...